Privacy Policy

Effective Date: 22/10/2024
Last Updated: 22/10/2024

At CyberWaveDomains.com, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and disclose your information when you use our website and services. By using CyberWaveDomains.com, you consent to the data practices described in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information:
When you register an account, purchase a service, or contact us, we may collect personal information such as your name, email address, phone number, payment information, and billing address.

Non-Personal Information:
We may also collect non-personal information that does not directly identify you, such as your IP address, browser type, operating system, and browsing behavior on our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide and manage our services:
We use your personal information to process orders, register domains, manage accounts, and deliver the services you have requested.
To communicate with you:
We use your contact information to send you important service-related updates, invoices, support responses, and marketing communications (with your consent).
To improve our website and services:
We use non-personal information and analytics to understand how visitors use our website, optimize its performance, and improve user experience.
To ensure security and compliance:
We may use your information to detect and prevent fraud, ensure the security of our systems, and comply with legal obligations.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files placed on your device to store data that can be retrieved later. We may use the following types of cookies:

Essential Cookies: Required for the operation of our website and services.
Performance Cookies: Help us understand how users interact with our website and improve its functionality.
Marketing Cookies: Used to track your browsing habits and display relevant advertisements.

You can manage your cookie preferences through your browser settings, but disabling cookies may affect the functionality of our website.

4. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with the following parties under certain circumstances:

Service Providers:
We may share your information with trusted third-party service providers who assist us in delivering our services (e.g., payment processors, domain registries, hosting providers). These providers are bound by confidentiality agreements and are only permitted to use your information as needed to provide their services.
Legal Compliance:
We may disclose your information if required by law, court order, or other legal processes, or if we believe such disclosure is necessary to protect our rights, prevent fraud, or ensure the safety of our users.

5. How We Protect Your Information

We take the security of your personal information seriously and employ a variety of industry-standard security measures to protect it. These include encryption, secure socket layer (SSL) technology, and access controls to safeguard your data from unauthorized access, disclosure, alteration, or destruction.

However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Once the data is no longer needed, we will securely delete or anonymize it.

7. Your Rights

You have the following rights regarding your personal information:

Access and Correction:
You have the right to request access to the personal information we hold about you and to request corrections if any information is inaccurate or incomplete.
Deletion:
You have the right to request that we delete your personal information, subject to legal and contractual obligations.
Data Portability:
You may request a copy of your personal information in a structured, machine-readable format.
Objection and Restriction:
You may object to the processing of your personal information or request that we restrict the processing of your data under certain circumstances.

To exercise any of these rights, please contact us at privacy@cyberwavedomains.com.

8. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any external websites you visit.

9. Children’s Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this Privacy Policy periodically for any updates.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

CyberWaveDomains.com
Email: privacy@cyberwavedomains.com
Phone: 0977879985
Address: Plot No. 70/80, Map Road, Lusaka West

By using CyberWaveDomains.com, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. Thank you for trusting us with your data.